Shipping policy

SHIPPING POLICY

Where We Ship
AK Perfumes ships to addresses within the United States and Canada. We do not currently ship to other countries.

Order Processing
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays) after your order is placed. You'll receive a confirmation email with tracking information once your order ships.

Shipping Rates & Delivery Times
Shipping is carrier-calculated. Your exact shipping cost and estimated delivery time are shown at checkout based on your address and the carrier option you select. Delivery times are estimates provided by the carrier and are not guaranteed. Orders may occasionally be delayed due to carrier volume, weather, or customs processing (for Canadian orders).

Canadian Orders — Duties & Taxes
Orders shipped to Canada may be subject to import duties, taxes, or customs fees determined by Canadian authorities. These charges are the responsibility of the customer and are not included in the product or shipping price at checkout.

Tracking Your Order
Once your order ships, we'll email you a tracking number so you can follow your package. If you haven't received tracking within 3 business days of ordering, please contact us.

Lost, Delayed, or Damaged Packages
If your package is lost in transit or arrives damaged, contact us within 48 hours of the delivery date (or expected delivery date) at hkhammad1994@gmail.com and we'll help resolve it. Once a package is marked delivered by the carrier, AK Perfumes is not responsible for packages stolen from the delivery location.

Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If an order is returned to us due to an invalid address, you may be responsible for reshipment costs.

Contact
Questions about shipping? Email us at hkhammad1994@gmail.com.
AK Perfumes — 4820 General Meyer Ave, New Orleans, LA 70058, United States — (504) 944-7844